Privacy Policy
Privacy and cookie statement SIGNALSOFT Nederland
10 July 2023
Your privacy is of great importance to SIGNALSOFT Nederland. We
therefore comply with the relevant laws and regulations on privacy, including
the General Data Protection Regulation (hereinafter: GDPR). This means that we:
· Clearly define our purposes, before we process your personal data, via this
privacy statement;
· Store as little personal data as
possible and only
the data necessary for our purposes;
· Request explicit consent for the processing of your personal data, if
consent is required;
· Take necessary security measures to protect your personal
information. We also impose these obligations on parties that process personal
data for us;
· Respect your rights, such as the right to access,
correct or delete your personal data processed by us.
Your data is safe with us and we will always use this data properly. In
this privacy statement we explain what we at the webshop SIGNALSOFT Nederland
do with information that we learn about you.
If you have any questions or want to know exactly what we keep of you,
please contact SIGNALSOFT Nederland.
Contact form
With the contact
form you can ask us questions or make requests. For this we use your:
· IP address;
· Name and address details;
· Email address.
We do this on the basis of your consent. We keep this information until
we are sure that you are satisfied with our response.
Your account
Certain parts of
our online store require you to register first. You will then need to provide
information about yourself and choose a username. With this we create an account,
on which you can log in with that username and a password of your choice. For
this we use your:
· Billing address;
· Gender;
· Date of birth;
· E-mail address;
· Name and address details;
· Telephone number;
· IP address.
We do this on the basis of your consent. We keep this information until
you cancel the account. We store this information so that you do not have to
enter it again and again in the webshop and so that we can approach you more
easily if necessary. You can change information through your account whenever
you want.
Sending newsletters
We have a
newsletter and you will only be added to the list of subscribers with your
permission. In the newsletter you can read news, tips and information about our
products and services. For this we use your:
· Name and address details;
· IP address;
· Email address.
We do this on the basis of your consent. We keep this information until
you cancel the subscription.
If necessary, the newsletter will be sent by e-mail. The content of the
newsletter includes the following:
· News.
You can unsubscribe from the newsletter at any time. Every newsletter
contains an unsubscribe link.
Order processing
When you place an order with us, we use your personal
data to be able to handle it properly. We may then give your personal data to
our delivery service to have the order delivered to you. We also receive
information about your payment from your bank or credit card company. For this
we use your:
· Billing address;
· IP address;
· Date of birth;
· E-mail address;
· Name and address details;
· Telephone number.
We need this because of the contract we conclude with you. We keep this
information until your order has been completed. We keep certain customer data
longer in connection with the statutory tax retention obligation.
Provision to other companies
or institutions
With the exception of the parties necessary to provide
the services mentioned above, we do not give your personal data to other
companies or institutions under any circumstances, unless we are legally
obliged to do so (for example, if the
police require it in the event of a suspicion of a crime).
Statistics
We keep statistics
about the use of our webshop, we have access to the individual data. However,
we only consult this data if this is necessary for a purpose from this
statement.
Cookies
Our webshop uses
cookies. Cookies are small files in which we can store information, so that you
do not have to fill it in every time. But we can also see that you visit us
again.
You can disable the placing of cookies via your browser, but some things
from our webshop will no longer work properly.
We have made agreements with other companies that place cookies about
the use of cookies. However, we do not have full control over what they do with
the cookies themselves. So also read their privacy statements.
Security
Security of
personal data is of great importance to us. We ensure that your data is
properly secured with us. We always adjust the security and pay close attention
to what can go wrong.
Changes to this privacy statement
When our webshop
changes, we must of course also adjust the privacy statement. So always pay
attention to the date above and check regularly for new versions. We will do
our best to notify you of changes.
Your rights
If you have any
questions or want to know what personal data we have about you, you can always
contact us. See contact details below.
You have the following rights:
· Get an explanation of what personal
data we have and what we do with it;
· Access to the exact personal data we
have;
· Having errors corrected;
· The removal of outdated personal
data;
· Having personal data transferred to
another party;
· Withdrawal of consent;
· Restrict a certain processing;
· Object to a particular use.
Please note that you always clearly indicate who you are, so that we can
be sure that we do not modify or delete data from the wrong person.
In principle, we will comply with your request within one month.
However, this period may be extended for reasons related to the specific rights
of data subjects or the complexity of the request. If we extend this period, we
will inform you in good time.
Complaint
If you wish to file a complaint about the use of your personal data, you
can send an e-mail to info@signalsoft.nl. We handle every complaint internally
and communicate this further with you.
If you feel that we are not helping you in the right way, you have the
right to file a complaint with the supervisory authority. This is called the
Dutch Data Protection Authority.
Contact details
SIGNALSOFT
Nederland
Zilversmidshoeve 305 Apeldoorn
7326 RK Apeldoorn
E-mail address: info@signalsoft.nl
Phone: 0555343534
Chamber of Commerce number: 8097576
This text has been translated from Dutch to English. In case there are
differences in the translated text, the Dutch text is always leading.